On behalf of ship owners, managers and charterers. In some parts of the world these agents are referred to as port agents or cargo brokers. There are several categories of shipping agents such as: port agents, liner agents and own agencies. Each rendering specific services depending on the shipping company they represent.
Shipping agents will usually take care of all the regular routine tasks of a shipping company quickly and efficiently. They ensure that essential supplies, crew transfers, customs documentation and waste declarations are all arranged with the port authorities without delay. Quite often they also provide the shipping company with updates and reports on activities at the destination port so that shipping companies have real-time information available to them while goods are in transit.